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Staff Remote Desktop

Staff Remote Desktop

Owned by Tim Scott, created
Jan 03, 2025
2 min read

This article explains how to use the new Staff Remote Desktop Experience.

Effective January 1, 2025: Traditional Remote Desktop is now restricted to use inside our infrastructure or while connected to Organizational VPN service.

 Instructions: Web RDP

To Replace traditional Remote Desktop, we have adopted the use of a Web Based Remote Desktop Client for those users that do not require a full traditional experience.

Please note that if you are a member of the accounting team (not FAO) you are still expected to use the traditional RDWeb environment once connected to VPN or while in the office.

  1. Navigate to https://remotestaff.tcbth.com. If you have previously satisfied a Single Sign On and MFA Claim you will be pushed directly to the Web Interface where a list of Remote Desktop and Remote App connections that are available to you will be presented as well as your recent connections.

  2. At some point during this process you will be prompted to allow access to the Clipboard. It is extremely important to select allow or you will not be able to copy and paste into the RDP.

     

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  3. Expand the Servers folder and Select Remote Desktop Staff from the expanded folder.

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  1. The page will load to a new page and prompt for your password to connect to the RDP Session. Enter your password as normal. This is the same password that you would use for any other SSO based applications. Click Continue.

  1. If all was successful, you will be greeted with a familiar processing screen. This will process through.

  1. Once the login is completed you will be presented with a traditional desktop in the browser.

 Instructions: Web RemoteApp

  1. Coming Soon!

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