Support Hours and Contact Information
2024 Technical Support Holiday Hours
Dec 23 - Dec 31st
8:00 a.m. - 5:00 p.m.
We will be also closed the weekend of Dec 28th & 29th
We will resume normal operating hours Thursday January 2nd
Technical Support
Available from 7:00 a.m. – 10:00 p.m. EST, Monday – Friday.
Contact us at 1-877-379-7999 or ext. 1081 from any campus phone.
Academic Support
Available from 8:00 a.m. – 5:00 p.m. EST, Monday – Friday.
If your service request is submitted near the end of our support window, we may not be able to respond until the next business day.
Holiday Closures
Please note, we are closed on all Canadian and Ontario statutory holidays.
For our Online Students, the help-desk is also closed during long weekends.