Help Center

Welcome to the triOS Technical Support Help Center

Welcome to the Support Portal!

Technical Support
1-877-379-7999 or ext. 1081 from any campus phone

Staff Knowledge Database
Student Knowledge Database

Featured portals

  1. Staff Support

    Staff Support Requests Only! To locate your request form faster please use the search function located at the top right corner of this page.

  2. Student Technical Support

    Student Technical Support Requests Only! To locate your request form faster please use the search function located at the top right corner of this page.

Suggested forms

  • Technical Support & Account Issues in Student Technical Support

    General support request: MFA setup/troubleshooting, campus printing/Wi-Fi assistance, and general login issues.

  • Technical Support & Application Issues in Staff Support

    For all technical issues including printers, warehouse, network, WIFI, phishing, phones, application troubles & general login problems.

  • Faculty Changes/Special Access Request and Rewrites in Staff Support

    Service Request used for the following: Instructor Change / Schedule Change / Faculty Additions / Special Access Request and Rewrites / Role Change

  • LeadSquared – General Support in Staff Support
Powered by Jira Service Management
{"xsrfToken":"18d13fb693ca4df2c85804cac91947e529a489a0_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/ad1b5b95-e0c8-4513-8dc3-87cafa7b70b9/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyNTViNzE4Yi1jZGQyLTQ3ZWYtYjc3Ny1hZmVhNTUwMzE5NzciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmFkMWI1Yjk1LWUwYzgtNDUxMy04ZGMzLTg3Y2FmYTdiNzBiOSI6WyJyZWFkIl19LCJleHAiOjE3NTE0ODcxNzgsIm5iZiI6MTc1MTQ4NjU3OH0.zSujmkvXBvsnCLygDBFEvJNwuJ466mV64s377t8hm6s&client=255b718b-cdd2-47ef-b777-afea55031977&mode=fit","logoId":"ad1b5b95-e0c8-4513-8dc3-87cafa7b70b9","isLogoAvailable":true,"helpCenterTitle":"Welcome to the triOS Technical Support Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"Welcome to the Support Portal!","userInitialAnnouncementMessageWiki":"<p>Technical Support<br> 1-877-379-7999 or ext. 1081 from any campus phone</p>\n<p><a href=\"https://trios-tekservices.atlassian.net/l/c/hmq6XPz3\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Staff Knowledge Database</a><br> <a href=\"https://trios-tekservices.atlassian.net/l/c/Js64Vj1A\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Student Knowledge Database</a></p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the triOS Technical Support Help Center","sharedPortalName":"Help Center","announcementHeader":"Welcome to the Support Portal!","announcementMessage":"Technical Support\n1-877-379-7999 or ext. 1081 from any campus phone\n\n[Staff Knowledge Database|https://trios-tekservices.atlassian.net/l/c/hmq6XPz3]\n[Student Knowledge Database|https://trios-tekservices.atlassian.net/l/c/Js64Vj1A]","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#f4f4f4","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=trios-tekservices","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"18d13fb693ca4df2c85804cac91947e529a489a0_lout","baseUrl":"https://trios-tekservices.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://trios-tekservices.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"255b718b-cdd2-47ef-b777-afea55031977","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"608145a0fdea4b5ba63c37dddddebd4f","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}