Support Hours and Contact Information
2024 Technical Support Holiday Hours of Operation
December 23rd, 27th, and 30th
8:00 a.m. – 5:00 p.m. ESTDecember 24th and 31st
8:00 a.m. – 12:00 p.m. ESTDecember 25th, 26th, 28th, 29th, and January 1st
Closed
We will resume normal operating hours on Thursday, January 2nd.
Thank you, and we wish everyone a happy and safe holiday season!
Technical Support
Available from 7:00 a.m. – 10:00 p.m. EST, Monday – Friday.
Contact us at 1-877-379-7999 or ext. 1081 from any campus phone.
Academic Support
Available from 8:00 a.m. – 5:00 p.m. EST, Monday – Friday.
If your service request is submitted near the end of our support window, we may not be able to respond until the next business day.
Holiday Closures
Please note, we are closed on all Canadian and Ontario statutory holidays.
For our Online Students, the help-desk is also closed during long weekends.