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  1. Navigate to https://remotestaff.tcbth.com. If you have previously satisfied a Single Sign On and MFA Claim you will be pushed directly to the Web Interface where a list of Remote Desktop and Remote App connections that are available to you will be presented as well as your recent connections.

  2. If you have no special groups to allow different access you will be taken directly to the Remote Desktop System. Click Here to go to that section of this document.

  3. If you have mulitple connections available, you will be presented with all of your available apps. Click Here to go to that section of this document.

Info

At some point during this process you will be prompted to allow access to the Clipboard. It is extremely important to select allow or you will not be able to copy and paste into the RDP.

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Instructions: Web RemoteDesktop

If you do not have more than one connection available you will be pushed directly to your only connection and prompted to login. Skip Step 1 below and go directly to step 2.

  1. Expand the Servers folder and Select Remote Desktop Staff from the expanded folder.

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\uD83D\uDCD8 Instructions: Web RemoteApp

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Info

RemoteApps are only available to staff groups that have a requirement to use the resource. You may not see all of them in your list. You may not see any if your role does not require their use.

  1. You will be presented with a list of available connections separated by Servers and Remote Apps, as show below. Select the Remote App you would like to launch.

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  1. The page will load to a new page and prompt for your password to connect to the Remote App Session. Enter your password as normal. This is the same password that you would use for any other SSO based applications. Click Continue.

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  2. You will load into the session and the Request App will automatically load in your browser window. Most of these applications have secondary logins that are required to access their contents. Login as normal. The screenshot below shows that GP would look like at the login prompt as a Remote App.

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