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When logging in from a trusted network location.
When your device is currently within threshold of a previous MFA request.
I got prompted, but I’m not trying to login.
If you received a text message, and you were not expecting to receive it, you can just ignore it. If you are using the app you can either ignore it and it will time out, or you can press the Deny option. If you are actively trying to login you should always deny.
What authentication methods are supported?
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App Notification
TOTP (Time based one time passwords)
Text Messaging (SMS, including international)
Phone Call
Are any of these methods better than another?
While all of these methods do give the same ultimate result, some of them are less compatible with all of the technology that will be put in front of it.
At this time we currently recommend the use of the Microsoft Authenticator App and it’s “Notify me through app” method as the preferred option as it is the most compatible.
https://www.microsoft.com/en-us/account/authenticator
I need help, how can I get support?
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