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This is applicable to accounts that already exist, have been logged into previously and are in use. |
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Getting Prepared for Multi-Factor Authentication (MFA)
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Call my Authentication phone: Your programmed phone (Mobile, Landline) will ring with an automated voice on the other side. This voice will ask you to press a button to allow access.
Text code to my authentication phone: A text message, including a One Time PIN will be sent to the number of the programmed phone (Only applicable to mobile phones).
Call my office phone: This allows the ability to include an extension number in the phone being called. Same results as call my authentication phone.
Notify me through app: This will use the Microsoft Authenticator app (when setup) to push an Allow/Deny notification to the phone the app is installed on.
Use verification code from app or token: This option allows the use of Time Based On Time Pins, either in an App (like Google Authenticator) or on a physical device, to be used as verification. Usually 6 digit pin that rolls every 30 seconds.
Setup
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Text Messaging (Preferred/Recommended for Students)
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If you do not have reliable cell service make sure you setup alternative methods. |
This only works on Mobile phones that can accept text messages (SMS). Mobile rates may apply.
Open the Additional Security Verification Page
In the Additional Security Verification Page, ensure a check mark is placed next to Authentication Phone. Select the country code for the phone number being used from the drop down, and enter your phone number to be used in the provided space.
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If you have previously validated the phone number and you are using this option only as a backup, not additional steps are required and you can click the save option.
Setting as Preferred option
From the Preferred option section drop down, select Text code to my authentication phone.
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This will start the verification process to make sure you do not get logged out, which in this case will send you a text message to your device to authenticate.
Setup Microsoft Authenticator App
Download the App
To download the authenticator app, click the link below and enter your phone number to receive a text message with the link to your device.
https://www.microsoft.com/en-us/account/authenticator
Open the Additional Security Verification Page
In the Additional Security Verification Page, regardless of the other options that are already setup, click the Set up Authenticator app button.
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If this information is not reflected, adjust reflect as shown in the image example below.
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Click Save
Setup Text Messaging
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This is required as backup to the App Notification. |
This only works on Mobile phones that can accept text messages (SMS). Mobile rates may apply.
Open the Additional Security Verification Page
In the Additional Security Verification Page, ensure a check mark is placed next to Authentication Phone. Select the country code for the phone number being used from the drop down, and enter your phone number to be used in the provided space.
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If you have previously validated the phone number and you are using this option only as a backup, not additional steps are required and you can click the save option.
Setting as Preferred option
From the Preferred option section drop down, select Text code to my authentication phone.
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This will start the verification process to make sure you do not get logged out, which in this case will send you a text message to your device to authenticate.
Changing Preferred Options
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