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To improve thestudent experience, we have moved from using the Proxmox platform to the Virtual Labs platform. This applies to both Windows and Mac users so all your resources can be accessible through a single platform. Virtual Labs is a platform that allows users to connect to resources related to their chosen course. For example, Sage 50, Kroll, WinRec, and UFOs just to name a few. |
The screenshot below serves as a reference to help you select the appropriate option. Please review each option carefully and choose the one that best applies to you.
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The following headings are drop-down links, select the arrow to the left of the text to load the instructions for each heading. Please click on one of the following links.
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| title | CLICK HERE FOR OPTION 1: If you are assigned a Virtual Lab environment and have logged into Student Account. |
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Visit the Virtual Lab link of https://virtuallabs.tcbth.com/ Enter the Student Account Password when prompted to do so in the window.
 Wait past the “Connecting to device, please be patient…. Estimated 45 Seconds” message and the Welcome message. Once the connection loads you will see the available resources based on your assigned Virtual Lab Environment.
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| title | CLICK HERE FOR OPTION 4: If you are assigned Multiple Virtual Lab Environments (Office, Kroll, PS Suite) |
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Visit the Virtual Lab link of https://virtuallabs.tcbth.com/ You will be presented with a dashboard where you can select the desired connection from the sessions in the “ALL CONNECTIONS” window by using the + plus sign beside the heading in the bottom window to open the category where you will select the desired Virtual Lab Environment.
 Enter the Student Account Password when prompted to do so in the window.
Wait past the “Connecting to device, please be patient…. Estimated 45 Seconds” message and the Welcome Message. Once the connection loads you will see the available resources based on your assigned Virtual Lab Environment.
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TROUBLESHOOTING TIPS:
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| title | CLICK HERE IF: Error Message 1 “Remote Desktop Server is currently Unreachable” . |
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This is related to issues getting to or past or gateway server and requires a phone call to Technical Support at:
1-877-379-7999 or the following ticket submitted https://trios-tekservices.atlassian.net/servicedesk/customer/portal/4/group/16/create/396 with an image of the error shown below.  |
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