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Transferring Calls to AGENTS
Step 1: While on a phone call with a client, inside of CallTrackingMetrics click the ‘+Add’ button.
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Step 7: Hang up using the small red phone icon in CallTrackingMetrics.
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Transferring Calls to OUTSIDE NUMBERS
Step 1: While on a phone call with a client, inside of CallTrackingMetrics click the ‘+Add’ button.
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